Terms & Conditions

Last Updated: January 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and JG INTEGRA LTD ("Company", "we", "us", or "our") regarding your use of our website, VR Museum Tour application, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.

2. Company Information

JG INTEGRA LTD
Company Registration Number: 09827341-UK
4th Floor 399-401 Strand
London, WC2R 0LT
United Kingdom
Phone: +44 (5153) 511938
Email: general@jgintegra.cloud
Website: https://jgintegra.cloud

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using our Services, you represent and warrant that:

• You are of legal age to form a binding contract
• You have the authority to enter into these Terms
• Your use of the Services will not violate any applicable law or regulation
• All information you provide is accurate and current

4. Description of Services

JG INTEGRA LTD provides virtual and augmented reality solutions for cultural heritage, museums, and educational institutions. Our Services include:

• VR Museum Tour application for mobile and desktop platforms
• Interactive 3D museum and heritage site tours
• Augmented reality guides and exhibits
• Educational content and virtual curator services
• Location-based VR content
• Related support and consulting services

5. User Accounts

5.1 Account Creation

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

5.2 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason we deem appropriate.

6. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use automated systems to access the Services without permission
• Copy, modify, or distribute our content without authorization
• Reverse engineer or attempt to extract source code
• Use the Services for commercial purposes without our written consent

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and virtual environments, are owned by JG INTEGRA LTD or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

7.3 User Content

If you submit, post, or share any content through our Services, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content in connection with our Services.

8. Payments and Refunds

8.1 Pricing

We reserve the right to change our pricing at any time. Current pricing is displayed on our website and within the application.

8.2 Payment Terms

Payments must be made in advance unless otherwise agreed. We accept various payment methods as displayed at checkout.

8.3 Refunds

Refund policies vary by product and service. Please contact us for specific refund terms. In general:

• Digital products may be eligible for refunds within 14 days of purchase
• Subscription services may be cancelled with prorated refunds
• Refunds are processed at our discretion and may take 5-10 business days

9. Disclaimers and Limitations of Liability

9.1 Service Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9.2 Content Accuracy

While we endeavor to provide accurate information, we do not warrant the completeness, accuracy, or reliability of any content in our Services.

9.3 Limitation of Liability

To the maximum extent permitted by law, JG INTEGRA LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of our Services.

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless JG INTEGRA LTD and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review our Privacy Policy carefully.

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Services will cease immediately.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and JG INTEGRA LTD regarding your use of our Services.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

JG INTEGRA LTD
4th Floor 399-401 Strand
London, WC2R 0LT
United Kingdom
Phone: +44 (5153) 511938
Email: general@jgintegra.cloud
Website: https://jgintegra.cloud

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