Privacy Policy

Last Updated: January 2026

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account on our website or app
• Contact us through our contact form or email
• Subscribe to our newsletter or updates
• Make a purchase or transaction
• Participate in surveys or feedback forms
• Use our VR Museum Tour application

This information may include:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through third-party processors)
• Account credentials (username, password)
• Profile information and preferences
• Communications with us

1.2 Automatically Collected Information

When you visit our website or use our app, we automatically collect certain information, including:

• Device Information: Device type, operating system, browser type, IP address
• Usage Data: Pages visited, time spent, click patterns, search queries
• Location Data: General location information (with your consent)
• Technical Data: Log files, error reports, performance data
• Cookies and Tracking Technologies: See our Cookie Policy for details

1.3 Information from Third Parties

We may receive information about you from third-party services, such as:

• Social media platforms (if you connect your account)
• Payment processors
• Analytics providers
• Marketing partners

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Communication: To respond to your inquiries and send important updates
• Personalization: To customize your experience and provide relevant content
• Analytics: To understand how users interact with our services
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud, abuse, and security threats

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent
• Contract: To fulfill our contractual obligations
• Legal Obligation: To comply with legal requirements
• Legitimate Interests: For our legitimate business interests

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Hosting and cloud storage providers
• Payment processors
• Email service providers
• Analytics providers
• Customer support services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup systems
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through our services.

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

JG INTEGRA LTD
Data Protection Officer
4th Floor 399-401 Strand
London, WC2R 0LT
United Kingdom
Phone: +44 (5153) 511938
Email: general@jgintegra.cloud
Website: https://jgintegra.cloud

For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.

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